Last Updated: October 2025
This Privacy Policy describes how LIVBETTER, LLC (“LIVBETTER,” “we,” “our,” or “us”) collects, uses, discloses, and protects personal information obtained through https://www.livbetter.us (“Website”) and in connection with our wellness services, including intravenous therapy, injectable services, aesthetic procedures, hormone replacement, medical weight loss programs, peptide therapy, wellness consultations, and related offerings.
By accessing or using this Website or providing personal information to LIVBETTER, you agree to this Privacy Policy.
We may collect personal and non-personal information from you in the following ways:
Collected when you:
• Schedule an appointment
• Submit a contact or intake form
• Register for membership or services
• Communicate with us by phone, email, or Website forms
• Provide consent or medical history for treatment
This may include:
• Full name
• Email address
• Telephone number
• Date of birth
• Address
• Emergency contact details
• Medical and health information voluntarily submitted
• Payment information (processed securely through third-party providers)
Automatically collected by analytics and tracking technologies:
• IP address
• Browser and device details
• Pages visited and time spent on the Website
• Referral sources
• Cookies and similar technologies (see Cookies Policy)
We use information to:
• Provide wellness and medical services
• Schedule appointments and communicate with you
• Maintain accurate medical records
• Improve Website functionality and patient experience
• Conduct marketing only with prior consent when required
• Comply with legal and regulatory obligations including HIPAA
Health and medical information is protected in accordance with the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) and applicable state laws.
Access to such information is restricted to authorized healthcare personnel and business associates who require it to deliver services.
We do not sell personal information.
We may share information only with:
• Licensed healthcare professionals involved in your care
• Service providers such as hosting, analytics, scheduling, and billing vendors
• Regulatory authorities when legally required
• Emergency personnel when necessary to prevent harm
Third-party providers must maintain confidentiality and security.
We implement physical, administrative, and technical safeguards, including:
• Secure servers
• Encrypted transmissions
• Restricted access to medical records
However, no electronic system is completely secure. We cannot guarantee absolute security against all potential threats.
We retain personal information only as long as required for:
• Providing services safely
• Complying with legal and medical recordkeeping obligations.
You may request, subject to legal limitations:
• Access to your personal data
• Amendments or corrections
• Restrictions on certain uses
• Revocation of consent for communication
• Copies of medical records (fees may apply)
• Deletion of data when not legally required to be retained
Requests may require identity verification.
To exercise rights, contact: info@livbetter.us
Services may be provided to individuals under 18 only with written consent from a parent or legal guardian. LIVBETTER reserves the right to request identification and documentation.
This Website uses cookies and similar technologies to enhance performance. You may disable cookies in your browser settings, but certain features of the Website may not function properly.
Refer to our Cookies Policy for more information.
We are not responsible for the privacy practices, content, or security of linked external websites. You visit such sites at your own discretion.
We may update this Policy periodically to reflect legal or operational requirements. The revised version will be posted on this page with an updated “Last Updated” date.
LIVBETTER, LLC
Email: info@livbetter.us
Phone: (516) 518-7995
Website: https://www.livbetter.us
Locations:
• 625 Hampton Road Suite 9, Southampton, NY 11968
• 165 N Village Ave Suite 133, Rockville Centre, NY 11570
• 535 Chestnut St, Cedarhurst, NY 11516 (Coming Soon)
